Contact

Route the request to the right Stactix owner.

Use the contact routes below for commercial review, product support, security review, billing support, legal/privacy/grievance questions, and enterprise onboarding.

Contact

Route the request to the right owner path.

If separate inboxes are not configured yet, role addresses can be forwarded through Cloudflare Email Routing.

Commercial inquiries

[email protected]

Pricing, enterprise purchasing, plan fit, procurement routing, MSA/DPA discussion, and onboarding.

Acknowledgement target: one business day.
Product support

[email protected]

Workspace access, Decision Brief workflow, exports, account questions, and operational support.

Use the clearest workspace, route, or document context available.
Security review

[email protected]

Security questionnaires, vulnerability reports, Vault handling, access control, and evidence retention review.

Do not include secrets, customer data, private keys, or signed URLs.
Billing support

[email protected]

Quotes, commercial order forms, payment requests, post-payment tax documents, payment status, procurement questions, and billing support.

Tax invoices or payment receipts are issued only after backend-verified successful payment unless an enterprise agreement states otherwise.
General contact

[email protected]

General company, partnership, resource, or access questions.

Requests are routed to the appropriate operational owner.
Legal / privacy / grievance

[email protected]

Privacy, grievance, legal notice, and jurisdiction-related communication.

Existing public reference: Noida, Gautam Buddh Nagar, Uttar Pradesh, India.
Company reference

Jurisdiction and response expectations.

Jurisdiction

Existing public reference: Noida, Gautam Buddh Nagar, Uttar Pradesh, India.

Response expectations

Commercial and support requests target acknowledgement within one business day when the request includes clear context.

Email routing

If separate inboxes are not configured, Cloudflare Email Routing can forward role addresses to the operational inbox.

Stactix supports evidence-backed decision review. Final legal, procurement, compliance, and financial approvals remain with customer owners.